Field Support Executive Wireless Products Environment (Work From Home) - Surrey

Area: Farnham, Surrey
Salary: £35,000.00
Length: Permanent

This leading systems integrator have a vacancy for a Field Support Engineer.

Working with us, you will provide technical support to colleagues and customers in relation to converged network, telephony, wired and wireless network solutions. The main duties and responsibilities of the role include the following:

Provide pre-sales technical support to colleagues and clients in relation to converged network, telephony, wired and wireless network solutions. Clarification of client requirements and provision of accurate scope of works. Advice and assistance in the procurement, provision, implementation and support of converged network, telephony, wired and wireless network solutions. Provide end user support and training. First and second line technical support to both clients and colleagues. Remote and on-site support services. 24/7 support to customers as part of the company on call rota. To undertake network infrastructure design, configuration, technical and security verification. Functionality and process testing to ensure specifications meet customer system needs. System and network error testing and the identification of error sources, proposal and implementation solutions. The delivery and implementation of wired/wireless converged networks in client premises including project management / lead technician responsibilities. Pro-active system/ network performance monitoring. Remote and on-site troubleshooting, fault finding investigation and analysis. The creation and maintenance of network / system documentation and records.

About you

Knowledge Skills and Experience required for the post:


Enterprise Networking LAN/WLAN Networks Networking Infrastructure Design IP Routing and Switching Solutions VPN Solutions Firewalls / Security / Applications / Traffic Management Migrating, Implementing, troubleshooting networks in a multi-vendor network environment Wired / Wireless Solution Surveys VoIP Telephony (Mitel or NEC Preferred but not essential)

This is a great company to work for and as the company are based near Manchester it's a work from home role so you can live anywhere in the Midlands.

The role will suit anyone who is looking for a career.

For a full jobspec, please apply ASAP

Interested in this job?

For more information please contact Paul Galley on 01260 298 111
or send your CV through to

IT Vacancies Engineering Vacancies Advice and Tips
Copyright 2008-2010 Zulu Recruitment Ltd | All rights reserved
Website Design in Manchester Web Vitality