Account Manager (Non-Sales)

Area: Cheshire
Salary: £15,000.00
Length: Permanent


About Thrive:

We’re a full service creative agency based in Congleton, Cheshire specialising in brand, print and digital communication. We're passionate about results-driven integrated marketing and work with a wide range of clients from various sectors. We’ve grown organically and steadily over the last three years and that’s largely down to our open and honest approach and the fact we take the time to understand, and help identify our customers objectives.


Our mission statement:
To provide results focused creative solutions to our meet our clients' strategic business objectives and to deliver an excellent level of customer service on every project, big or small.


About the role:

You will be responsible for generating new business and nurturing existing clients. Developing a consultative style, your approach will understand the customers’ business, help identify their needs and then propose appropriate solutions.


You must have at least 18 months agency experience, be innovative, creative and above all enthusiastic and passionate.


The role requires you to:

· generate new business and business from existing customers

· research clients' products, services, plans, competitors and target markets

· meet clients for briefings and present proposals to clients for approval

· brief agency colleagues, and work with them to plan and implement the best creative solutions for the client

· ensure that projects are completed on time and within budget. Long hours are common, and you will be expected to work flexibly to meet project deadlines.

· the role is predominately office-based but you will travel frequently for client meetings. Own transport is therefore essential

· network with other businesses

· pro-actively meeting clients to discuss strategy and report on progress

· responding to clients' requests as they arise

· taking part in pitches for new contracts

· keep client records and timesheets up to date and handle invoices

· proof read and check artwork, keeping close track of amendments/revisions


You will report directly to senior management and be involved at every level of the business.


Essential skills and personal qualities

You will be:

· quick to absorb and analyse large amounts of information

· enthusiastic, energetic and imaginative

· approachable, outgoing and diplomatic

· a clear communicator, in person and writing

· able to present ideas with conviction

· highly organised and flexible

· good with figures

· IT literate

· comfortable working as part of a team

· skilled at negotiating and motivating others

· commercially aware

· smart in appearance.

· educated to degree level in a relevant subject


Desirable Skills:

· Knowledge of Search Engine Optimisation/Google Adwords (theory, not practice)

· Experience of running email marketing campaigns

· Use of website content management systems – such as WordPress, Magento

· Basic knowledge of Adobe CS software

· Copy writing


In return we are offering a salary of £13,500 - £15,500 per annum depending on experience, plus mileage and travel expenses, 28 days holiday per year, plus generous target related bonus scheme.

Interested in this job?

For more information please contact Paul Galley on 01260 298 111
or send your CV through to

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